Influence the easily influenced

Published on 05 February 2010 by Jorge in Social Media, Word of Mouth

View Comments

 

Here’s an accompanying video of Duncan Watt’s ‘Is the Tipping point toast?’ article where he argues that targeting the so called influencers is a total waste of time and instead marketers should target everyday people who are more receptive to new ideas. You should , it’s well worth your time!

 

I found the above video as well as 2 other via and also wrote about this a few days ago that where people are more receptive to new things.

If you enjoyed this post, make sure you subscribe to my RSS feed!

Continue Reading

View Comments
To make an idea spread start at the edge

So where do you place an idea so it spreads through networks?

There’s some : the most influential spreaders in a social network do not correspond to the best connected people or to the most central people.

The truth is we don’t really know specifically from where an idea/trend will spread from, we only know that the and these people are found at the edges of a network.

So what’s a marketer/innovator to do?

 

Influencers don’t care about you

There are some theories but the one most everyone focuses on is reaching the influencers made popular by Malcolm Gladwell in his book the Tipping Point. Well good luck with that because most everyone including your competitors is doing the same thing, the race is on to reach the so called influencers and they can barely keep up with all the ideas they’re being asked to spread.

Imagine being the care taker for the President of the United States and you get all sorts of letters from people who want to say something to the President and your job is to filter out the one’s that are most relevant for him to read and take action on. Well that’s exactly the battle you have to fight when targeting the influencers, everybody knows them so why would your idea come first?

People will ONLY ‘spread an idea’ if they think it’s worth remarking about, not because you paid them for their attention.

 

collapse-theory-graphic

 

The fringe is much more friendly

, from the edge and not from the mainstream, and spread from the edge to the center and then the process repeats itself. You stand a better chance of catching that ‘fire starter idea’ by going out to the fringe (where nothing is settled) instead of looking for ideas where everyone is looking (the mainstream) and then focus on making your idea take form with people at the edge.

In conclusion here are a few things to remember to help your ideas spread:

  1. Go outside the mainstream where things are changing and look for ideas there.
  2. Do : generate a lot of ideas, figure out ways to try them out cheaply and quickly, and then scale-up the ones that seem most promising.
  3. Your idea needs to be buzzworthy. Ask yourself: Would anyone tell a friend about this?
  4. Feed it to the fringe.
  5. Make the influencers come to you.

What do you think, what’s your experience with making ideas spread?

Collapse theory graphic by

If you enjoyed this post, make sure you subscribe to my RSS feed!

Continue Reading

From WOW to WOM

Published on 02 February 2010 by Jorge in Customer Experience, Strategy, Word of Mouth

View Comments

 

What makes people go WOM (word of mouth)? Something that makes them go WOW!

 

Check out the video above where two young girls do some pretty remarkable things. It’s safe to say that the people who witnessed this event went home with a big smile on their face because they were entertained and now have something interesting to talk about!

 

The point is that actions speak louder than words and as these young ladies did, they let their actions speak for themselves.

 

What actions are you taking to make your customers go from WOW to WOM?

If you enjoyed this post, make sure you subscribe to my RSS feed!

Continue Reading

View Comments
Air Jordan XX: A product with a brand story baked into it

Yes that’s an Air Jordan shoe in the picture below, but it’s not just any shoe, it’s the Air Jordan XX. The reason this one is special is because it’s the 20th anniversary shoe and on the strap-on (covering the laces) are Michael Jordan’s most important memories embedded in the form of a mosaic of some 200 lasered graphics depicting important pieces of Jordan’s life story as told by Jordan himself.

The picture below is from a series of wallpapers released that have the same graphics that are on the shoe so you can better see what I mean, if you’re a Jordan fan (like me!) you’ll understand this immediately and can’t help but talk about it!

Like I wrote yesterday and baking them into your product just like the designer’s of the Air Jordan XX did it is a good to way to get your idea to spread. You can’t help talking about it, I know I did because I use to own a pair of these babies!

If you enjoyed this post, make sure you subscribe to my RSS feed!

Continue Reading

View Comments

Stories are powerful! When they’re embedded into your product or service even more so and it’s hard not to pay attention. I’m sure you read the NY Times story that featured a few days ago and I’m sure you remember it perfectly. Why do I know that? Because it has a very powerful story behind it and a concrete brand name: Architecture 5 cents.

 

Check out the video below and tell me it doesn’t make for a great topic of conversation right now.

 

Architecture 5¢ from John Morefield on Vimeo.

 

See what I mean? A great story makes for a great topic of conversation, think about your own story and how you came about doing whatever it is you’re doing and communicate it in a creative way. Find ways to integrate it into your product so that it’s symbolic (and no I don’t mean putting a ‘our story’ text on it) and makes people talk about it.

 

Everyone has a story, what’s yours?

If you enjoyed this post, make sure you subscribe to my RSS feed!

Continue Reading