Social media more important than search?

Published on 06 October 2009 by Jorge in Social Media

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In an effort to answer the above question, – including an online panel survey of 1,800 participants fielded in August 2009.

The finding: people are increasingly using social media tools to make purchasing decisions.

Most people still use search engines to find things but in the future we will no longer search for products and services; rather they will find us via social media.

I see search engines as presenting us with a broad view of options but our decisions will ultimately be influenced by our peers.

Why? As we all know, people care more about what their friends think than what an algorithm does.

This is already happening on a very small scale and will increase with the adoption of social tools.

 

people still use search engines to find what they want

 

What does this mean to your business?

It means you should be an active participant in your ecosystem. As I , focus most of your marketing efforts in creating relationships, bonding with your audience and giving the best possible brand experience.

If you don’t know where to start with social media, we wrote about a few good resources to get your foot in the door and . It also important that you treat this as a continuous business activity, ; it’s a new way to do business.

 

UPDATE: Recent findings suggest Facebook is the most valuable source of traffic. From Mashable:

According to their findings, Facebook provides the most loyal visitors, with 20% of those that originate from the social network in turn visiting the site they landed upon four or more times in a week. Among other social media sites, Digg traffic produced loyal users 16% of the time, while Twitter traffic was only good for 11% loyalty.

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How grow your brand on Twitter

Published on 05 October 2009 by Jorge in Branding, Social Media

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Growing Your Brand on Twitter: Strategies and Tactics From the Trenches from Parnassus Group on Vimeo.

 

Interesting panel at Twittercon moderated by Guy Kawasaki. Here are some highlights with some of my thoughts:

Quality or quantity of followers.

There are differing views around this topic, but it’s important to understand everyone has a different strategy (if any). In my professional opinion I think what matters most is the actual relationship you build with a close few. In essence ‘pick your poison’. What I mean by this is that you pick your talkers and other talkers will emerge, if you can influence a certain number of your followers then they can influence their followers.

Because unless you’re well known like Guy Kawasaki your tweets will be lost in an endless sea of digital thoughts.

 

How to Tweet and what to tweet about.

This is an often asked question and it’s hard to put a concrete answers behind it but it all boils down to asking yourself: Does it add value? Is interesting to them?

 

When to Tweet.

How often should you tweet? My suggestion, as often as you have something interesting to say. Like I mentioned everyone has a different strategy, maybe you want to spend more time in conversation and less on sharing information, depending on this circumstance match your behavior.

A strategy that was mentioned is to schedule a Tweet multiple times in a day. This is interesting because if you have a large number of followers most of them are not online at the same time and thus gives you an opportunity to reach people at different intervals.

Tools: , ,

 

What apps to use.

Among the apps mentioned were , , Tweetie (for iPhone), Co-Tweet and the web interface.

 

 

In what other ways do you use Twitter for branding?

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Social Media Optimization 101

Published on 02 October 2009 by Jorge in Social Media

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It’s been almost 4 years since the word social media started being thrown around, it’s now become part of our daily talk that’s it’s just referred to as ‘social’. Still many businesses large and small don’t quite get it and most importantly are not ready for it.

How do you get started?

First let me explain what social media optimization is.

Where search engine optimization (SEO) is about making sure your website can rank in search results, social media optimization (SMO) is about making sure visitors to your website can share your content with their colleagues, friends or family.

Bottom line SMO is about making it easy for people to share your stuff.

 

See all those delicious, Twitter, Facebook, Friendfeed icons on websites around the internet, even on popular news sites and wondered why they’re there for? Now you know.

 

Now let’s be clear, just putting those icons around your site is NOT going to make your visitors share your content (we’ll leave this for another post), you’ll just make it easier for them if they get the ‘itch to share’.

On we go.

3 Things you can do right now to make it easy for people to share your content.

 

  • Put a in every page of your website. It can be a form with fields or a plugin with the words ‘Tell a friend’ that when clicked gives the user an array of options to share.
  • Add a plugin to your blog. Like the one we use here, educated audiences know that when they see this icon it means share. If you’re audience is not that educated we recommend you get creative and add social icons below the post, a good example of a site that does this is . They use BIG icons at the end of each post!
  • Create a spread page. If you have a product with an established fan base, create a page that contains the things you’ve like them to share with their friends. Ex. Glue has such a that does just this.

 

In what other ways are you making it easier for people to share your content? Share in the comments.

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Getting out of the gate quickly is what most organizations want to do, but in social media the gate is not so obvious. In this weeks top digital marketing story, Sean Carton provides a list of questions you should ask yourself before you get into the social media race.

Before jumping into the social media bandwagon you should think about strategy first says Sean Carton. There isn’t anything new about thinking strategy first, it’s just that the ROI on social media is very tricky. Nonetheless the checklist of questions he provides helps gets you prepared for uncharted territory.

Key takeaway: this checklist provides good guidelines, be honest with yourself and remember that no strategy is set in stone.

 

Lisa Barone of Outspoken Media says that before you get your feet into social media it’s important to know who you are and what you stand for.

There are a lot of companies helping clients navigate their way through ‘social media’ waters and they all suggest the same things: start by listening (who’s talking), define the outcome (what do you want to accomplish?), pick your spots (where is your audience), promote (spread your message), nurture (build community) and knowing what the score is (metrics).

Key takeaway: Ask yourself , how you choose to behave is telling of what your strategy should be.

argues that following ‘best practices’ in SEO delivers no competitive advantage in internet marketing.

While I agree with his point that best practices become ‘they way things are done’, he doesn’t really provide any specific alternatives other than just be creative.

What exactly is radical SEO?

To build on his argument I think that, while SEO helps determine search engine positions, the game has shifted to social networks such as Twitter, Facebook and LinkedIn. People are now using socnets to find the things they’re looking for, they provide trust from peers, immediacy and relevancy in ways that search results cannot.

Key takeaway: Optimize your website taking into account ‘best practices’ but also optimize for social media. The game has changed and the field of play has shifted to social properties where you yield greater influence.

 

Brands come and go, only the one’s that go from the edge to the mainstream and back stay relevant argues the branding firm BlackCoffe through a graphic.

Key takeaway: staying relevant depends on being able to go from the edge to the mainstream and back to edge. It’s a process of reinvention. How are you reinventing your brand? What activities are you doing so your brand stays relevant?

 

“A social business is one that has products and services but prioritizes connecting with people, and facilitating connections between people, in an environment that is conducive to the company’s success.”

Designing your organization to be social is nothing new, in one way or another all businesses have been social, the only difference now is that connecting organizations with customers through the internet has shown that being social has it rewards. Customers loyalty, intimacy and creating a complete brand experience where your customer is at the center is what ‘being social’ really means.

Key takeaway: understand that ‘being social’ is just jargon for being customer focused. Master the tools that let you be even more customer focused and use them to your advantage.

 

On what days are user more likely to click on your posted links on Facebook?

Marketing firm Virtue says 10% of the time on Tuesdays and Wednesdays, and 9% of the time on Mondays, with much lower rates later in the week.

Key takeaway: Take this with a grain of salt, I suggest to test it out. Focus on publishing more content on these days and then check the fan page analytics for results.

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VIDEO: Social Media is not a fad

Published on 19 August 2009 by Jorge in Social Media

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Are you overlooking social media because you think it’s just a fad that won’t outlive it’s hype?

Erik Qualman doesn’t think so! In an effort to promote his book “Socialnomics”, which is about the business of social media, he created the video below and makes a strong case that it’s not a fad! It’s a revolution to use his own words.

With some , this video is already going viral!

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