60% of people use email to share online

Published on 16 November 2009 by Jorge in Social Media

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According to a , email is the preferred medium of social sharing for users. This is not that surprising as most people who use social tools are techies, not mainstream users. The mainstream will still copy and paste a URL into the body of their email to share!

This also means that most users still prefer to share to one person as opposed to many at the same time, which is what social networks do.

What I find interesting is that bookmarks are becoming a less relevant form of sharing. Again the people who bookmark are not mainstream users but I know there’s still a lot of bookmarking being done by power users who have the Digg and Delicious toolbar installed in their browsers and the report is not taking them into account.

 

 

 

 

KEY FINDINGS

  • The top channels of sharing include, email, instant messenger, social networking sites
  • Despite the social media revolution – traditional forms of networking like email and instant messaging continue to be the most popular mediums of sharing content across the Internet. Nearly 60 percent of overall sharing happens over emails.
  • Since it opened itself to all age groups in September 2006, Facebook has displaced MySpace as the most popular social networking site especially when it comes to sharing content online.
  • It is clear that Twitter is perceived to be a news broadcast platform and not a "sharing" platform. It enjoys only 5% of "shared information" traffic among popular social platforms.
  • Bookmarks are rapidly losing their significance in the social media space. Only 2% of shares happen over Bookmarking sites.
  • When it comes to email services, Yahoo Mail is still the most preferred, followed by MSN. Gmail is way behind.
  • Google’s services like Google Bookmarking, Google Talk, Gmail, and Blogger have failed to replicate the brand’s search engine success online, especially when it comes to ‘shared information.’
  • LinkedIn, as a networking site, ranks the lowest when it comes to social media sharing.

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A new research report released by states that businesses are utilizing social media tools to find out how other businesses are taking advantage of the same tools. 

Among the highlights:

 

  • 14.4% of respondents say they use 10 or more different social media sites to search for business information.
  • 69.1% of respondents say that attending webinars or listening to podcasts is the most useful activity to find business related information.
  • 61% of use web traffic as a metric to judge social media success.
  • 80% of companies use Facebook as their top social media site, Twitter is at 56%.
  • 60.5% of companies use Google search as their preferred tool to monitor online conversations with Google alerts providing them the most business impact.
  • 64.4% of companies upload content to YouTube as part of their social media initiatives, by far the most popular. But those using Google Knol and Vimeo report the greatest ability to see an impact on business results.
  • 49.4% of companies use Delicious to bookmark content followed closely by Digg yet Yahoo Buzz and StumbleUpon are reported as producing the greatest business impact.

 

What this means:

This report sheds light on why small businesses have a from these new forms of media, most are following others lead and replicating what works for them; this results in convergent strategies where it’s difficult to measure success.

If you’re a business who’s has not adopted social tools yet and is planning on making the leap, understand that immediacy, connectedness and being relevant are the most important factors when entering this space.

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Imagine that by the end of this post you would have learned a valuable lesson in starting successful word of mouth, that would really make you happy wouldn’t it? Before I give you the secret, first make sure you read our . Got it? Good!

 

THE big secret to starting word of mouth in 3 minutes is…

Ask people to spread your message

 

That’s it. Easy!

 

So you’ve created some great content and you want it to spread like wildfire. Help it spread by asking your customers to share it because oftentimes even your best customers don’t know how important word of mouth is to you. Simply asking them if they would mind sharing your stuff with a few of their friends is enough for them to do it.

Reminding your customers to share your stuff actually takes less than 3 minutes to do but then again you already knew that.

 

Action steps:

  1. Create your content.
  2. Make sure you’ve by optimizing your website with social mechanisms.
  3. Let your customers know that you have created some content that might interest them and politely ask them to help spread it.
  4. Restart step 1.

 

You have just learned a valuable lesson in 3 minutes!

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The : Give to receive. Create relationships. Quality not quantity.

 

Ask yourself:

If I disappeared tomorrow who would care?

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Kira Wampler from Intuit talks about around a topic they cared about. It all stared with a simple yet powerful question: How do you elevate the conversation for small business owners?

To connect our customers we need to understand what’s important to them:

It’s not about going after the latest social media fad; it’s about building a program around a subject important to both you and your customers. For Intuit, they’ve built communities around the challenges small businesses face. Once you’ve found the common issues that connect your customers, you can start to look at the tools and tactics you’ll need to bring these folks together.

 

Amazingly they got positive from this simple initiative…

 

Key takeaway: Before you start any word of mouth initiative, ask yourself:

What do they really care about?

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